Senior Client Success Manager

A company is looking for a Senior Client Success Manager to oversee key accounts and enhance client relationships.

Key Responsibilities

Oversee and execute campaigns for larger, strategic accounts with enterprise-level complexity

Build and maintain strong relationships across multiple client stakeholders and departments

Identify, qualify, and pursue upsell and expansion opportunities across existing clients

Required Qualifications

At least 5 years of experience in a client-facing role, ideally with key or enterprise-level accounts

Experience in digital and creator marketing with a strong understanding of social media platforms

Proven track record of owning commercial targets such as revenue retention and account growth

Ability to manage multiple complex accounts simultaneously

Experience working with enterprise-level clients in an agency or creator tech environment is preferred