Business Analyst - Enterprise Capabilities Digital

Business Analyst - Enterprise Capabilities Digital

Location : CityScape

What You'll Do :

The successful candidate will support enterprise initiatives focused on implementing new products and enhancing existing offerings within the Payment and Digital space. Acting as a Functional Subject Matter Expert (SME), this individual will possess a strong understanding of business needs, processes, change impacts, and end user experience. The role is highly involved in testing new products and enhancements, collaborating with Quality Assurance and SME teams to evaluate quality and ensure successful outcomes. Close partnership with operations, product experts, business leadership, project management, IT, and vendor partners is essential.

Responsibilities include :

• Serve as an analyst to identify, develop, and document business unit requirements for projects.
• Define system and functional requirements, maintaining awareness of project timelines.
• Facilitate meetings to drive project results and work collaboratively with team members or independently to achieve goals.
• Ensure attention to detail and actively challenge processes to deliver intended results.
• Support projects throughout development and testing phases, including direct involvement in testing with SME experts and project teams.
• Guide teams to understand objectives, evaluate testing results, and address deviations by prioritizing necessary changes.
• Lead interactive discussions to troubleshoot issues and challenges.
• Manage smaller business unit projects as the functional lead and provide regular summary communications on project status.
• Support larger projects by leading specific work streams and participate in process improvement and automation initiatives, typically with IT leadership.
• Provide level 3 Functional SME support for incident management.

What You'll Need :

Benefits You'll Love :

We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the Company :

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.