ADMINISTRATOR II - IT SOLUTION (FRONT OF THE HOUSE)

Overview

The primary responsibility of the Administrator II – IT Solution is to provide on-call and system support for applications within their responsibility area, work with business users and other key stakeholders to formulate business and functional requirements or systems specifications across multiple business functions or application environments to create system and software solutions, and execute short duration projects (1 to 3 months) independently. The Administrator II – IT Solution is expected to maintain expertise across an application environment (e.g., financial suite) or a Las Vegas Sands functional vertical (e.g., Front-of-House) and work effectively with other Information Technology professionals to ensure that the application environment is stable, efficient and responsive to business needs.

All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.

Essential Duties & Responsibilities

• Provide Subject Matter Expertise for business functions or configuration of application systems environments in the VCR Application suite.
• Partner with the Product Management team to provide subject matter expertise for determining business requirements in order to address business opportunities or issues across business functions within The Venetian | The Palazzo functional vertical (e.g., Front-of-House).
• Work with the Product Management team and vendors; actively participate in the solution phase in support of the business requirements across functional areas.
• Assist in providing input for project / effort modeling and sizing of solutions.
• Develop functional and technical specifications from the business requirements.
• Develop criteria for supporting developed solutions.
• Create solutions that will include components of systems development, process improvement, organizational change, strategic planning, or policy development.
• Successfully engage in multiple initiatives concurrently, including application and on-call support, minor projects, major projects, functional requirements, systems specifications and subject matter expertise.
• Work independently with users to define concepts under direction of Project Managers and Product Managers.
• Continuously build knowledge base of The Venetian | The Palazzo application suite.
• Provide L2 application and on-call support for The Venetian | The Palazzo application suite independently and self-directed, manage projects of short duration projects (typically 1 to 3 months).

Additional Duties & Responsibilities

Minimum Qualifications

Physical Requirements

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