Security & Fire Systems Rep I

Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer :

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits

Medical / Dental / Vision insurance

What you will do

Performs assigned system Service and Maintenance including preventative maintenance, commissioning, and Installation.  Troubleshot and resolves Security (Intrusion, Access Control, IP Video, Intercom, Network, Gates, and Barriers to name some of the systems

How you will do it

Diagnoses and repairs complex electronic control system malfunction's requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.

Provides sketches of field changes and discrepancies for engineering corrections and drawings.

Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs. Promotes the sale of add-on work.

Manages assigned work to meet professional execution, of time and customer satisfaction. Reports problems or changes to management immediately. Works with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.

Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites.

May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required.

Mentors and trains mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment.

Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists.

Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.

What we look for

Required

Preferred :

HIRING HOURLY RANGE : $24.00-$31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us

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