Title Clerk

Job Description

Job Description

City KIA is looking for a detail-oriented, organized, and customer-focused Title Clerk to join our growing team. In this role, you will be responsible for ensuring the accuracy,  compliance, and timely processing of automotive titles. Your expertise will help streamline transactions, support our dealership operations, and provide a seamless experience for our customers.

Title & Registration

Process all title and registration paperwork, including in-state and out-of-state transactions

Verify ownership documents, lien information, and sales tax details

Prepare and submit DMV documents in compliance with state regulations

Monitor and report outstanding title work and resolve any delays or missing documentation

Communicate with DMV offices, financial institutions, and customers to address title or lien issues

Maintain accurate vehicle inventory records and compliance logs

Collaborate with sales, finance, and service departments to correct discrepancies and streamline workflows

Ensure compliance with all dealerships, state, and federal regulations related to billing and title processes

Accurately review, process, and file title documents in compliance with state regulations and company policies.

Communicate clearly and professionally with customers, lenders, and state agencies to resolve title or tag-related inquiries.

Maintain accurate and organized records of all title transactions for quick retrieval and audit purposes.

Proactively identify and resolve discrepancies in title documentation to prevent delays or errors.

Support the dealership team with additional administrative tasks as needed.

Qualifications

Previous experience in automotive title and tag processing required.

Working knowledge of Dealer DMV preferred.

Strong attention to detail with the ability to manage multiple priorities effectively.

Excellent communication and customer service skills with a professional, approachable demeanor.

Proficiency with standard office software (Microsoft Office, Google Workspace, etc.) a plus.

Minimum 2+ years of experience in automotive billing and title work at a dealership

Strong understanding of DMV title processing procedures and state-specific requirements

Proficiency in dealership software such as CDK

High attention to detail and accuracy in data entry and documentation

Excellent organizational, communication, and problem-solving skills

Ability to work independently and manage multiple priorities in a fast-paced environment

Full-time position; may require occasional overtime during month-end or high-volume periods

compliance, and timely processing of automotive titles. Your expertise will help streamline transactions, support our dealership operations, and provide a seamless experience for our customers.