French Speaking Customer Service for Banking industry

French Speaking Customer Service Position

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. As we aim to match the best candidates with the right employers, we are excited to announce an opening for a French Speaking Customer Service position within the banking industry. If you are passionate about delivering exceptional customer service and are fluent in French, this role could be an excellent opportunity for you. You will be part of a dynamic team that values customer satisfaction and adherence to banking regulations. Our recruitment process is designed to ensure that you are well-prepared for your new role and can thrive in an international work environment. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, as we help you find your dream job abroad and take the next step in your career.

Responsibilities

• Provide exceptional customer service to French-speaking clients within the banking sector.
• Assist customers with inquiries regarding their bank accounts, services, and products in a professional manner.
• Resolve customer complaints and issues promptly while maintaining a positive relationship.
• Educate clients on banking services, policies, and procedures to enhance their experience.
• Document and track customer interactions and transactions accurately in the system.
• Collaborate with other departments to ensure seamless service delivery and issue resolution.
• Stay informed about banking regulations and industry trends to provide accurate information.