Director, Regional Operations (New Hampshire, Maine, Massachusetts)

Director, Regional Operations

Responsible for providing both strategic direction and day-to-day management of field operations for the clubs within the assigned region(s). Works cross-functionally and collaborates closely with Home Office and field leaders to ensure achievement of targeted business objectives. Provides leadership and direction for team in multiple functional areas. Develops and implements strategy for functional area(s). This crucial role reports directly to the Market Vice President.

Major Tasks, Responsibilities, and Key Accountabilities

• Flawlessly execute operations standards, strategic priorities and achievement of financial goals of clubs / region.
• Communicate vision for data-driven accountability.
• Train and develop club management teams at all levels.
• Drive talent assessment and succession planning for club teams within the region.
• Monitor performance of all company initiatives and programs, and if necessary, course correct to achieve desired results.
• Ensure alignment with chainwide processes and strategy
• Build relationships / partnerships with all divisions of the organization to collaborate and improve on operations.
• Partner to prioritize, input on redesigning and / or removing in club processes as needed.
• Drive profitability in all areas, with an increased focus on perishables, through accountability and adherence to process.
• Drive all member fee income efforts to ensure continued member acquisition and retention.

Qualifications

Environmental Job Conditions