Solutions Technician

Join Our Team

We are seeking a team player with a strong work ethic and a willingness to learn our industry. We focus on indoor air quality evaluations, mold remediation, and water restoration. Our company is growing rapidly and we would like to find an individual that would like to join us for the long haul. This position is part science, customer relations, and construction. We provide flexible schedules and health insurance will be offered that is paid completely by the company after four months of employment. Annual bonuses are also awarded. Experience in the water restoration business and knowledge of Xactimate is a plus. Upward mobility and promotions possible as the company continues to grow.

Responsibilities

• Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency.
• Manage all testing, remediation, and services to ensure proper processes.
• Effectively use POS / CRM system to complete jobs properly and coordinate with the team and customers.
• Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.
• Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
• Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.
• Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.

Qualifications & Skills

Compensation : $25.00 - $35.00 per hour.

Green Home Solutions is a company dedicated to improving indoor air quality. Studies show that people spend 90% of their time indoors and while asthma, allergies, and air quality related sicknesses are on the rise, Green Home Solutions has the answer. We offer fast, affordable and effective ways to solve indoor air problems. Our mission is to reduce indoor air impurities that may cause illnesses; therefore, creating better work, school, and living environments for everyone. Our services include mold and odor removal, hospital grade disinfection, dispensing probiotics to provide a protective shield against indoor contaminants and maintaining the environment with air duct cleaning and crawlspace / basement encapsulation.

Green Home Solutions specializes in using products with plant-based ingredients and are safe when used as directed. Before we can ensure the high standards of our quality services, we first have to build a team of reliable and dedicated professionals. Every Green Home Solutions employee is an ambassador of our core values and is devoted to ensuring customer satisfaction. If you're interested in a career with Green Home Solutions, please review our positions.