Commercial Operations Specialist

Commercial Operations Specialist

Harbor is looking for a Commercial Operations Specialist to join our growing team. The Commercial Operations Specialist plays a critical role in supporting the Client Engagement and Delivery teams by ensuring accurate and timely processing of commercial documents and maintaining data integrity within Salesforce. This is a full-time position that can work out of the US or Canada.

Key Responsibilities & Tasks :

Document Processing & Management

• Review, validate, and process Statements of Work (SOWs), Change Requests (CRs), and Order Forms for accuracy and completeness.
• Ensure all documents comply with internal policies, pricing guidelines, and contractual terms.
• Coordinate with internal stakeholders (Sales, Legal, Finance) to resolve discrepancies or obtain necessary approvals.
• Manage documents through internal approval and client reviews.
• Collaborate with the Harbor Legal team on contracts review and execution including Non-Disclosure Agreements (NDAs) and Master Service Agreements (MSAs), etc.

Renewal Management

Work Queue & Case Management

Compliance & Data Integrity

Cross-Functional Collaboration

Opportunity Management in Salesforce

Qualifications :

About Us : Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients leading law firms, corporations, and their law departments to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.