Talent.com
Bilingual Insurance Advisor Trainee- InsuraMatch

Bilingual Insurance Advisor Trainee- InsuraMatch

TravelersKnoxville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Insurance Advisor Trainee

Taking care of our customers, our communities, and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages in both Spanish and English. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails in both Spanish and English until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC.

With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within the first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.

Schedule Details :

  • The first 4 weeks of training has a schedule of M-F 8 : 00am - 4 : 30pm CST.
  • Following training your schedule will be M-F 12 : 30pm - 9 : 00pm EST and one Saturday every 4 weeks.

Work Arrangement :

  • Candidates located in Knoxville, TN, Richardson, TX or Spokane, WA will work a hybrid work schedule of 3 days onsite and 2 days remote.
  • Candidates who reside in all other locations will be 100% remote.
  • What Will You Do?

  • Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
  • Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in both Spanish and English, in a call center environment.
  • Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences in both Spanish and English, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
  • Communicate effectively & professionally with customers verbally and via email
  • Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
  • Receive and implement constructive feedback in the form of professional coaching.
  • Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer in both Spanish and English.
  • This role is not responsible for cold calls or lead generation.
  • Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
  • Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
  • Perform other duties as assigned.
  • What Will Our Ideal Candidate Have?

  • A Bachelor's degree from an accredited four-year college or university.
  • Prior call center and sales experience.
  • Personal Insurance product knowledge
  • Strong verbal and written communication skills.
  • Strong system navigation skills.
  • Able to multi-task within a high-volume sales center environment and make appropriate business decisions quickly.
  • Able to demonstrate a positive and professional demeanor.
  • Adaptable to change.
  • What Is a Must Have?

  • High school diploma or GED.
  • Fluent in Spanish language.
  • Licensing Requirements :
  • InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Bilingual Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
  • Each state will evaluate any / all criminal and financial background incidents to determine license eligibility.
  • Applicants with a felony conviction or pending / unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any / all required court documents needed to obtain your license(s). Travelers does not pay for and / or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
  • Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
  • What Is in It for You?

  • Health Insurance : Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
  • Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
  • Employment Practices

    Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http : / / careers.travelers.com / life-at-travelers / benefits / .

    Create a job alert for this search

    Insurance Advisor • Knoxville, TN, US

    Related jobs
    • Promoted
    Travel MRI Tech - $2425.2 / Week

    Travel MRI Tech - $2425.2 / Week

    FlexCareMaryville, TN, US
    Full-time
    FlexCare is seeking an experienced MRI Tech for an exciting Travel Allied job in Maryville, TN.Shift : 5x8 hr PMs Start Date : 11 / 10 / 2025 Duration : 13 weeks Pay : $2425. NOTE : THIS IS A TRAVEL STAFFING...Show moreLast updated: 12 days ago
    • Promoted
    Bilingual Retail Sales Associate

    Bilingual Retail Sales Associate

    SPECTRUMKnoxville, TN, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Client Relations Specialist (Remote)

    Client Relations Specialist (Remote)

    HellosunshinetravelsPigeon Forge, TN, US
    Remote
    Full-time
    Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motiva...Show moreLast updated: 1 day ago
    • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border ProtectionRutledge, Tennessee, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 9 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionFincastle, TN, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Service Sales Advisor

    Service Sales Advisor

    Allegion PlcKnoxville, TN, US
    Full-time
    Creating Peace of Mind by Pioneering Safety and Security.At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ emp...Show moreLast updated: 28 days ago
    • Promoted
    Retail Customer Sales Specialist (Bilingual)

    Retail Customer Sales Specialist (Bilingual)

    SPECTRUMKnoxville, TN, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Relationship Banker II

    Relationship Banker II

    Simmons BankMadisonville, TN, US
    Full-time
    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!.We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people tru...Show moreLast updated: 24 days ago
    • Promoted
    MH Account Representative (Bilingual preferred)

    MH Account Representative (Bilingual preferred)

    FirstBankKnoxville, TN, US
    Full-time
    The MH Account Representative works in our Specialty Lending Group / Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email.T...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionJohn Sevier, TN, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Retail Sales Consultant

    Bilingual Retail Sales Consultant

    SPECTRUMSevierville, TN, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Advertised Medical Biller I, CMG Business Office

    Advertised Medical Biller I, CMG Business Office

    Covenant HealthKnoxville, TN, US
    Full-time
    Medical Biller, Cmg Business Office.Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top physicians and providers spanning the cont...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionGatlinburg, TN, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Verification Specialist

    Insurance Verification Specialist

    StaffSourceKnoxville, TN, US
    Full-time
    Make an impact where it counts.As a Verification & Authorization Specialist, you’ll play a critical role in ensuring patients can access the care they need without unnecessary delays.You&...Show moreLast updated: 9 days ago
    • Promoted
    Advertised Medical Biller II, CMG Business Office

    Advertised Medical Biller II, CMG Business Office

    Covenant HealthKnoxville, TN, US
    Full-time
    Medical Biller, CMG Business Office.Full Time, 80 Hours Per Pay Period, Day Shift.Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 ...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionGatlinburg, Tennessee, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 9 days ago
    • Promoted
    Bilingual Retail Sales Representative

    Bilingual Retail Sales Representative

    SPECTRUMPigeon Forge, TN, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Patient Account Services Billing Rep, FT, Days

    Patient Account Services Billing Rep, FT, Days

    Prisma HealthMaryville, TN, United States
    Full-time
    Provides accurate and timely submission of claims for Prisma Health to various payer sources based on timely filing guidelines. Ensures specialty accounts are followed up on in a timely manner with ...Show moreLast updated: 30+ days ago