Concierge - Occasional

Job Description

Job Description

Buckner Retirement Services Community : Ventana by Buckner

Location : Dallas, TX - Onsite

Address : 8301 N Central Expy, Dallas, TX 75225

Job Schedule : Occasional

We are seeking a Concierge to join our community committed to delivering outstanding service to our residents. As a Concierge, you will impact the lives of senior adults through fostering a welcoming and hospitable environment. Join our team and inspire happiness in the lives of others!

What You'll Do :

• Coordinate and oversee hospitality services, including member communications, guest reception, and addressing resident needs.
• Maintain organized communication systems and reference materials at the concierge desk.
• Act as a liaison between members, residents, and the community, ensuring timely resolution of concerns.
• Provide social support and a warm welcome to new members and residents.
• Assist in training department associates to deliver exceptional hospitality services and foster a culture of positivity.
• Ensure hospitality stations are appropriately staffed and stocked to meet member and guest needs.
• Listen attentively and respond effectively to member, resident, and family needs and concerns.

What You'll Bring :

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Retirement Services :

Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, ​age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.