Software Engineer

Location : San Francisco (100% In-Office)

Experience : 2+ years

Salary : $150K - $300K

• Offers Equity

About Us

At Giga, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers. Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We\u2019ve deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors. With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we\u2019re on track to power the next trillion voice interactions.

Why Join Us?

Momentum : Be a part of a team that has seen validation from both customers and investors alike

Ownership : Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction

Growth : Develop yourself alongside top-tier engineers and Founders

About the Role

We’re seeking a Software Engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do

Ship and Own Products : Rapidly contribute to our products, eventually owning your own product or product lines.

Design Scalable Solutions : Crafting systems that remain fast, reliable, and secure as we grow.

Translate Vision into Launches : Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.

Who You Are / Must-Haves

Exceptional Engineer

Backend : Strong experience in Python (Django experience is a plus)

Frontend : Proficiency in Next.js, React, and ShadCN

Cloud : Proficient with AWS or Google Cloud

Scalability : Familiarity with Kubernetes and Docker is a plus

Strong Background : Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)

Entrepreneurial : Preference for candidates with experience at successful startups — former founders are especially valued

Gritty : Capable of working long productive hours

Experienced : 2-4 years of hands-on engineering experience

Perks & Benefits

Extremely competitive total compensation

Equinox Membership

Wellness allowance

Full health, dental, and vision coverage

On-demand snacks, meals, and coffee to keep you fueled

Interview Process

Screening call w / recruiting lead (20 min)

Intro call w / CEO (15 min)

Live coding round w / CTO or Founding Engineer (1 hr)

In-office interview (full day)

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