CSR - Bilingual Customer Sales and Service Representative - Industrial Parts

Job Description

Job Description

Join Our Team at VARCo Supply

At VARCo Supply, we're looking for enthusiastic individuals to join our growing team in Rogers, Arkansas! We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you're experienced in sales and service or eager to learn, we'll provide full training on our products and order entry system to set you up for success. We have a large Spanish-speaking customer base from all over the globe and want to ensure we get them the support they need to help run their business. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer-facing job. You'll be helping small business owners find the right parts when they call in-making a real difference every day.

Who We Are

VARCo Supply is a family-owned company with a vibrant, supportive culture and over 50 years of history. Headquartered in Virginia, with locations in Arkansas and Ohio, we're growing quickly and we're excited to keep the momentum going for the next 50! We're a team that works hard, celebrates success, and values reliability.

What You'll Do

• Provide friendly customer service and sales support in English and Spanish primarily over phones in a measured environment. No cold-calling!
• Communicate with other team members and vendors to ensure product availability and correct specifications for products
• Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
• Collaborate with a team that values precision and customer satisfaction.

What We're Looking For

We're seeking team players who are ready to grow with us. While we prefer candidates with experiences related to this position, we understand everyone's journey is unique-tell us your story!

Why Work with Us?

Paid Holidays : Including 2 days for Thanksgiving

Attendance Matters

We rely on our team to keep operations running smoothly. In your first 30 days, perfect attendance is essential-no tardiness allowed as you master your role and integrate with the crew.

Pay & Hours

Ready to join a thriving company where your skills and commitment make a difference? Apply today, and let's build something great together at VARCo Supply!

Applicants and employees agree to submit to a background and drug screening