Call Center Representative With more than 25 years in business, Exterior Source and Bath Source specializes in home improvements like gutters, windows, doors, roofing, siding, showers / baths and more. We are looking for a Call Center Representative for our Chesapeake, VA market and surrounding areas to join our winning team.
Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry.
Earn money while making a positive impact that help homeowners improve their homes.
General Purpose :
- Customer Service skills are a must.
- Contact homeowners by telephone, set up qualified appointments for free consultations.
- Input lead information, update reports and answer phone calls from ads.
Responsibilities :
Deliver scripted pitch to the homeownersAdjust scripted pitch to meet needs of specific homeownersHandle homeowners' questions and objectionsObtain homeowners' information including names and addresses, phone numbers, etc.Receive appointments over the telephoneInput appointment details into the computer systemInput homeowners’ information and important details of conversationConfirm appointments placed with sales representativeIssue appointments for reps to meet prospective homeownersQuality control phone callsAnswer telephone calls from potential homeowners who are responding to advertisementsContact homeowners to follow up on initial interactionUpdate lead information and maintaining reports Qualifications :Knowledge of sales and marketing principles and strategiesRelevant work experience in telemarketing, sales, marketing, or promotionsProduct knowledge Training providedProficiency in relevant computer applications Benefits :Medical, Dental, Vision Insurance401(k)Paid Vacation Powered by JazzHR