Implementation Specialist

Job Description

Job Description

About Row Partners

Join Row Partners, the first end-to-end PEO built to modernize how companies manage HR, payroll, and benefits. We are looking for people who take pride in being great at what they do, who want to be part of something unique, and who get excited about improving an industry that is long overdue for change.

If that sounds like you, we would love to talk about joining our team. This position offers a competitive salary, generous PTO, health, dental, and vision insurance, life coverage, and one of the strongest 401(k) contributions you will find anywhere.

You can learn more about us at rowrowrow.io .

The Role

We are looking for someone who enjoys helping people and takes pride in creating smooth, organized experiences. As our Implementation Specialist, you will be the main point of contact for new clients as they onboard into our HRIS and Timekeeping systems.

You will make sure every setup runs seamlessly, clients feel supported, and systems are ready to go live. This role is perfect for someone who communicates well, builds strong relationships, and likes seeing their work make a direct impact.

What You Will Do

• Set up and configure new clients in our HRIS and Timekeeping systems
• Customize onboarding forms, workflows, and PTO settings to fit each client’s needs
• Guide clients through setup and training with patience and clarity
• Partner with internal teams to ensure each client is ready for their first payroll
• Process first payrolls for new clients to confirm data accuracy and validate setup
• Utilize reports to monitor onboarding progress and maintain data accuracy
• Look for opportunities to simplify and improve our onboarding process

Who You Are

What Will Help You Succeed

Why You Will Love Working Here

Ready to grow with us?

Apply today and help make every client’s first experience with Row Partners an exceptional one.