SummaryThe Corporate Banking and Transverse system domain within GIT New York organization is segregated into two IT lines in charge of IT projects, applications support & maintenance of business systems.
Corporate Banking IT : Commercial banking (Front and back office), Trade Finance, Payments and SWIFT messaging.Corporate & Support Functions IT : Finance, Counterparty & Credit Risk systems, Compliance applications, transverse applications, as well as non-business applications (IT for IT, Administration, HR .
- The Corporate Banking IT line is looking for a hands-on manager of Commercial Banking IT to manage the production support and business projects for FIS ACBS and Finastra TI+ systems.Key Responsibilities
- Lead production support and business projects for the ACBS and TI+ applications.
- Coordinate the internal and external resources required to support of the applications.
- Contribute to key initiatives related to technical / functional IT and business projects to meet and support business objectives.
- Responsible for production support :
- Manage day to day production needs :
- Resolution of production issues, including RCA, defect remediation and incident reporting.
- Lead troubleshooting of issues and provide guidance to the support team members.
- Track internal and vendor compliance with support SLAs.
- Management of maintenance activities including business continuity and critical application failover tests.
- Report on domain status to internal stakeholders and management.
- Actively support all efforts to simplify and enhance the information systems.
- Responsible for project deliverables :
- Act as main point of contact for projects.
- Work with project stakeholders and contributors to gather requirements and develop solution strategies.
- Coordinate with technical teams and provide clarifications and guidance on requirements.
- Create required documentation for requirements, solution design, implementation.
- Develop test scenarios and test scripts and execute and facilitate unit, integration and user acceptance testing.
- Train and support teams.· 7+ years' experience as IT application manager or team lead supporting commercial lending and / or trade finance systems.
- Financial Services industry experience· Experience supporting Operations Teams· Experience managing an IT support team· Financial system (Accounting and / or Financial reporting), Credit risk or Commercial banking· ITIL· Project management· Bachelor's Degree· Excellent communication· Strong skills in developing relationships and partnerships with key stakeholders· Strong analytical and troubleshooting skills· Autonomous, self-motivated and excellent team player· Real appetite to understand business user requirements and prioritiesPresentation skills to synthesis and facilitate communication across a variety of interlocutors...
16 days ago