Claims Specialist III, Auto & General Liability

Claims Specialist III, Auto & General Liability

Join us as a Claims Specialist III to take on key responsibilities within a world-class claims function. Make your mark in Auto / General Liability. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The role of a AIG Casualty Adjuster III is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence. Assigned claims typically consists of medium to moderate complex litigated and non-litigated losses.

How you will create an impact :

• Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards.
• Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicates effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes.

Property and Casualty licenses required. Must be obtained within 6 months of hire.

What you'll need to succeed :

Ready to take your career to the next level? We would love to hear from you.