Engineering Detailer (Massillon)

Responsible for the support of customer orders of non-standard product, by providing timely and accurate manufacturing documentation : Bills-of-material and weight and counterbalance calculations. Prioritize and process Detailing tasks to enable on-time manufacturing of customer orders. Identify gaps and opportunities in Detailing processes, driving improvements to Detailing methods and tools to capture efficiency gains.

Responsibilities

• Interpret routine and complex customer quotes and orders. Apply custom order detailing and manufacturing instructions.
• Prepare bills-of-material within the ERP system.
• Perform door weight and spring counterbalance calculations.
• Using system tools, prioritize and manage the timely completion of incoming tasks.
• Communicate with internal Customer Care, Manufacturing, and Finance teams to gather necessary information to process and release orders.
• Develop and improve tools and workflows to improve Detailing processes and efficiency.

Qualifications