Director, Training and Onboarding

Overview

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

We are seeking a highly creative and detail-oriented professional with a strong foundation in the learning sciences to lead the development and delivery of training, education, and informational content about a wide range of products, services, and social impact initiatives. This role is responsible for driving the strategy and roadmap for business-specific learning experiences that support organizational goals and mission.

The ideal candidate will demonstrate expertise in modern instructional design, multimedia delivery, and learner engagement. They will collaborate with diverse internal and external stakeholders, balancing individual needs and competing priorities to create impactful educational solutions. Responsibilities include assessing learning requirements, designing learner-centric experiences, selecting appropriate delivery modalities, and overseeing deployment through learning management systems (LMS).

This position also includes oversight and management of direct reports, and coordination with partner companies, their employees, and omni-channel distribution outlets to ensure consistent and effective education across all platforms.

Responsibilities

• Drives the strategy and roadmap for business-specific learning.
• Works with many partners, manage individual needs and identify competing requirements.
• Acquires deep knowledge of the AARP Brand and the numerous products, services, and social impact agendas to identify training and education opportunities which will help others to advance our Mission and Vision.
• Uses knowledge of modern instructional design, multimedia delivery or other related background to drive experiences that are meaningful for varied types of learners.
• Assesses the educational needs and requirements of internal and external users.
• Oversees the design of learning experiences and identify the modality of delivery.
• Works with stakeholders, user groups and LMS vendor(s) where applicable, to deploy educational experiences and monitor results.
• Provides oversight and management of direct reports.

Qualifications

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation And Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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