VP - Risk & Banking Operations

Overview

San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Arthur C. Clarke famously developed the maxim that “any sufficiently advanced technology is indistinguishable from magic.”

At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking and financial workflows. But behind that magic lies an incredible amount of hard work, dedication, training, and expertise. Our dedicated risk and banking operations teams are an integral part of delivering the magical experience — they are the wizards behind the curtain. We simply cannot deliver an incredible product and customer experience without getting risk and compliance right. We consider risk and compliance holistically, building a strong understanding of what every customer is doing and thinking through the end-to-end customer experience. Our team of risk and compliance professionals is robust and talented.

As the VP - Risk & Banking Operations you will bring strategic and cohesive leadership across Mercury’s Risk & Banking Operations teams : Onboarding, KYC / KYB, EDD / ODD, Fraud & Disputes, Treasury Operations, Payments Operations, and Lifecycle Operations. You will lead a growing organization of 120+ people, and a direct team of experienced leaders across these functions, partner with peer executives across the company to build a resilient and scalable operational function, and help us navigate risk with precision and care.

Here are some specific areas you’ll be expected to think about on the job :

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