Application support analyst - EQD desk

Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally.

Present on five continents, the group achieved a turnover of 600 million euros in 2023 with more than 5,000 consultants and aims to exceed the one billion € turnover mark by 2025. The group puts innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Artificial Intelligence, Data Intelligence, Web3, Metaverse, Blockchain or IoT.

Job Description

The candidate will perform Application Production Support activities as part of the EQD eTrading application support team . This role combines providing real-time support for Equity Derivatives eTrading systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Equity Derivatives business (traders and sales).

Role and Responsibilities

Front Office Application Support

• Provide proactive and reactive production support for Equity Derivatives applications.
• Manage and resolve incidents in real-time, ensuring minimal disruption to trading activities.
• Partner with development and product teams to address system issues and implement improvements.

Incident and Problem Management

Monitoring and Maintenance

Business Liaison and Proximity Support

Knowledge Management and Documentation

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment.

Qualifications

Key Skills and Qualifications :

Additional Attributes :

At Talan, we invest in our employees' well-being and empower them with benefits, including :

All your information will be kept confidential according to EEO guidelines.

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