Talent.com
Renewal Lifecycle Specialist
Renewal Lifecycle SpecialistArrow ECS • Wallingford, CT, United States
Renewal Lifecycle Specialist

Renewal Lifecycle Specialist

Arrow ECS • Wallingford, CT, United States
1 day ago
Job type
  • Full-time
Job description

Position :

Renewal Lifecycle Specialist

Job Description : What You'll Be Doing

Proactive Outreach & Engagement

  • Take ownership of the Renewal Lifecycle.
  • Engage with customers and partners starting 120 days before renewal dates.
  • Ensure efficient quoting and order processing for renewals, managing escalations as needed.
  • Collaborate with channel partners to address renewal concerns and secure purchase orders.

Opportunity Development

  • Drive renewal opportunities for current customers and explore upsell and cross-sell avenues.
  • Work alongside NetApp sellers and Arrow teams to present upgrade paths and value-added services.
  • Contribute to targeted strategies for at-risk accounts and low-retention partners.
  • Relationship Management

  • Build and maintain trusted relationships with assigned partners, NetApp teams, and customers across various sectors.
  • Onboard partners to the ArrowSphere RENEW platform, providing valuable messaging and best practice training.
  • Conduct regular health checks and lead quarterly success reviews (QBRs) with key accounts.
  • Data-Driven Sales Execution

  • Monitor and report on regional renewal rates, customer satisfaction, and revenue metrics.
  • Utilize propensity scoring, EOSL tracking, and workload assessments to prioritize at-risk accounts.
  • Offer feedback to NetApp for enhancing solutions and addressing recurring renewal challenges.
  • Education & Value Communication

  • Host webinars, workshops, and discussions emphasizing renewal benefits, new feature adoption, and risks of non-renewal (e.g., downtime, security vulnerabilities).
  • Clearly communicate ROI, upgrade paths, and the long-term value of renewing NetApp solutions through Arrow.
  • This role includes a sales compensation plan, with a portion of On-Target Earnings (OTE) variable based on renewal achievement, pipeline growth, and specific sales goals.

    What We're Looking For

  • Knowledge of the renewals lifecycle, sales execution, and partner ecosystems is essential.
  • Experience in channel sales, renewals, or business development is strongly preferred.
  • Familiarity with partner ecosystems, SaaS / hardware renewals, and CRM / forecasting tools is advantageous.
  • Ability to solve moderately complex renewal challenges using data insights and strategic plays.
  • Work independently with minimal guidance; provide resources and support to colleagues and channel managers.
  • Mentor junior staff and contribute to process improvements in renewal strategy and reporting.
  • Experience / Education

  • Typically requires 2-4 years of related experience with a bachelor's degree; or 3 years plus an advanced degree; or equivalent work experience.
  • Work Arrangement

    In Colorado : Hybrid model with 3 days in the office and 2 days remote. In other states : Fully remote, with travel to the nearest Arrow office as needed.

    What's In It For You

    At Arrow, we value financial rewards and benefits as key aspects of your career. We offer competitive compensation and a robust benefits package.

  • Medical, Dental, Vision Insurance
  • 401k with Matching Contributions
  • Short-Term / Long-Term Disability Insurance
  • Health Savings Account (HSA) / Health Reimbursement Account (HRA) Options
  • Paid Time Off
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!
  • #LI-EK1

    Annual Hiring Range / Hourly Rate :

    $84,500.00 - $95,151.89

    The actual compensation offered may vary based on geographic location, experience, education, and skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at the time of offer.

    Location :

    US-CO-Denver, Colorado (Panorama Arrow Building) Remote employees may be required to report to the nearest designated Arrow office for work-related purposes at the company's request.

    Time Type : Full-time

    Job Category :

    Product & Supplier Management

    EEO Statement :

    Arrow is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.

    We anticipate this requisition will be open for a minimum of five days, though it may remain open longer. We encourage you to apply promptly.

    When submitting your application, feel free to redact age-identifying information like age, date of birth, or dates of school attendance. You will not be penalized for doing so.

    Create a job alert for this search

    Renewal Specialist • Wallingford, CT, United States

    Related jobs
    Travel CT Tech - $2,851 to $3,041 per week in Riverhead, NY

    Travel CT Tech - $2,851 to $3,041 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Riverhead, New York, 11901!.Host Healthcare is an award-winning travel healthcare company with an immediate openin...Show more
    Last updated: 1 day ago • Promoted
    Travel MRI Tech - $2,958 to $3,148 per week in Manorville, NY

    Travel MRI Tech - $2,958 to $3,148 per week in Manorville, NY

    AlliedTravelCareers • Manorville, NY, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified MRI Tech in Manorville, New York, 11949!.Host Healthcare is an award-winning travel healthcare company with an immediate open...Show more
    Last updated: 30+ days ago • Promoted
    Travel MRI Tech - $2,760 to $3,060 per week in Manorville, NY

    Travel MRI Tech - $2,760 to $3,060 per week in Manorville, NY

    AlliedTravelCareers • Manorville, NY, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified MRI Tech in Manorville, New York, 11949!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pack...Show more
    Last updated: 30+ days ago • Promoted
    Travel Echo Tech - $2650 / Week

    Travel Echo Tech - $2650 / Week

    Stability Healthcare • Willimantic, CT, US
    Full-time
    Stability Healthcare is seeking an experienced Echo Tech for an exciting Travel Allied job in Willimantic, CT.Shift : 4x10 hr days Start Date : 12 / 01 / 2025 Duration : 13 weeks Pay : $2650 / Week.Stabili...Show more
    Last updated: 18 hours ago • Promoted • New!
    Travel CT Tech - $2,683 to $2,974 per week in Riverhead, NY

    Travel CT Tech - $2,683 to $2,974 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Riverhead, New York, 11901!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packag...Show more
    Last updated: 2 days ago • Promoted
    Travel CT Tech - $3,687 per week in Riverhead, NY

    Travel CT Tech - $3,687 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified CT Tech in Riverhead, New York, 11901!.Coast Medical Service is a nationwide travel nursing & allied healthcare sta...Show more
    Last updated: 29 days ago • Promoted
    Travel CT Tech in Riverhead, NY

    Travel CT Tech in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Seven Healthcare to find a qualified CT Tech in Riverhead, New York, 11901!.Seven Healthcare is pleased to offer a travel opportunity for a CT Technologist in Ri...Show more
    Last updated: 30+ days ago • Promoted
    Travel MRI Tech - $3,197 to $3,397 per week in Manorville, NY

    Travel MRI Tech - $3,197 to $3,397 per week in Manorville, NY

    AlliedTravelCareers • Manorville, NY, US
    Full-time
    AlliedTravelCareers is working with Titan Medical Group to find a qualified MRI Tech in Manorville, New York, 11949!.ARRT(MR) / BCLS / BLS - American Heart Association. Titan Medical is looking for trav...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2,884 to $3,036 per week in Southhampton, NY

    Travel CT Tech - $2,884 to $3,036 per week in Southhampton, NY

    AlliedTravelCareers • Southhampton, NY, US
    Full-time
    AlliedTravelCareers is working with Voyage Healthcare to find a qualified CT Tech in Southhampton, New York, 11968!.ALLIED-CT-Computed Tomography Southhampton, New York. Top Reasons to Work in Trave...Show more
    Last updated: 2 days ago • Promoted
    Travel CT Tech - $3416 / Week

    Travel CT Tech - $3416 / Week

    Cynet Health • Riverhead, NY, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Riverhead, NY.Shift : Inquire Start Date : 12 / 01 / 2025 Duration : 13 weeks Pay : $3416 / Week.Ranked #5 Best Travel Nu...Show more
    Last updated: 1 day ago • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDash • Vernon, CT, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Travel CT Tech - $3,357 to $3,557 per week in Riverhead, NY

    Travel CT Tech - $3,357 to $3,557 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Titan Medical Group to find a qualified CT Tech in Riverhead, New York, 11901!.BCLS / BLS - American Heart Association / ARRT(CT). Titan Medical is looking for travel...Show more
    Last updated: 27 days ago • Promoted
    Travel CT Tech - $2,937 to $3,376 per week in Riverhead, NY

    Travel CT Tech - $2,937 to $3,376 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified CT Tech in Riverhead, New York, 11901!.Facility in Riverhead, New York. Fusion Medical Staffing is seeking a skilled C...Show more
    Last updated: 1 day ago • Promoted
    Director of Career and Life Design Center

    Director of Career and Life Design Center

    InsideHigherEd • Hartford, Connecticut, United States
    Full-time
    Trinity College seeks the next Career and Life Design Center leader to grow the office's impact on the Trinity community and beyond. A nationally recognized office and accomplished career team, the ...Show more
    Last updated: 22 days ago • Promoted
    Travel CT Tech - $3,447 per week in Riverhead, NY

    Travel CT Tech - $3,447 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with GetMed Staffing to find a qualified CT Tech in Riverhead, New York, 11901!.GetMed Staffing is searching for a strong CT Tech to assist our traveler-friendly clie...Show more
    Last updated: 30+ days ago • Promoted
    Drive on Your Schedule

    Drive on Your Schedule

    Uber • Willimantic, CT, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 2 days ago • Promoted
    Lifecycle Services Sales Specialist

    Lifecycle Services Sales Specialist

    Rockwell Automation • Hartford, CT, United States
    Full-time
    Baltimore, Maryland, United States.Boston, Massachusetts, United States.Manchester, New Hampshire, United States.Edison, New Jersey, United States. Hartford, Connecticut, United States.Albany, New Y...Show more
    Last updated: 3 days ago • Promoted
    Travel CT Tech - $3,533 per week in Riverhead, NY

    Travel CT Tech - $3,533 per week in Riverhead, NY

    AlliedTravelCareers • Riverhead, NY, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CT Tech in Riverhead, New York, 11901!.Travel Radiology : CT Tech Riverhead. Shift Details : 10H Variable (11 : 00 PM-9 : 00 A...Show more
    Last updated: 2 days ago • Promoted