Customer Service Representative

Job Description

Job Description

LHH is partnering with a client in Trinity searching for a Customer Service Representative to join their team! This role will be onsite M-F 8-5 and will be direct hire with a full benefits package paying $20-21 / hr. B2B customer service / account management experience required for this role!

Responsibilities :

Answer incoming calls and emails regarding new and existing orders

Manage order lifecycle for assigned client accounts

Receive and enter new orders and verify specifications

Communicate with internal inventory, purchasing and production departments

Track orders via open order report

Provide updates on delayed lead times, inventory shortages, and / or issues while in transit

Qualifications :

Must have B2B customer service experience

Furniture experience strongly preferred, manufacturing / distribution industry experience required

ERP experience required

Must have strong communication skills, ability to multi-task and prioritize tasks

If you are interested in this opportunity, please apply at www.lhh.com!

Pay Details : $20.00 to $21.00 per hour

Search managed by : Kaitlyn Pruitt

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.