Visual Merchandising Manager

Chantecaille's mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry's most exciting innovations in skincare and cosmetics, creating iconic products like Just Skin, Future Skin, Bio Lifting Serum+ and more that are beloved worldwide. Founded by beauty pioneer Sylvie Chantecaille in 1998, the brand is known around the world for its natural-infused skincare and makeup, as well as its' impactful conservation program that supports nonprofits worldwide. Always cruelty-free and PETA-certified, products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.

A Beiersdorf prestige brand, Chantecaille's global teams include some of the beauty industry's best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

Position Information

The primary role of the Visual Merchandising Manager is to drive innovation and brand storytelling through compelling and strategic visual programs. This role ensures a strong brand presence across diverse global in-store formats within a highly competitive marketplace.

The Visual Merchandising Manager is responsible for designing and developing visual merchandising (VM) collateral for in-store displays, animations, events, and shaping the overall in-store consumer journey. The ideal candidate is detail-oriented, organized, proactive, and technically proficient. They must demonstrate the ability to build and maintain positive, collaborative relationships with cross-functional teams and be skilled in coaching and mentoring team members. This position reports directly to the VP of Global Store Design and Visual Merchandising.

Position Responsibilities

Manage and execute all visual merchandising requests from end to end, overseeing each project phase-including briefing, concept development, design, approvals, and final execution-to ensure on-time delivery

Lead the development and execution of merchandising and event guidelines, including lightbox priorities and mechanicals, for seasonal program launches

Design all permanent fixtures and lead yearly template updates, including planograms and production-ready design turnover drawings

Demonstrate strong understanding of materials, engineering, and timing constraints to ensure realistic and high-quality project execution

Collaborate with Visual Merchandising Operations (VM Ops) to enhance processes related to VM collateral, campaign launches, events guidelines, and regional initiatives

Partner with the Senior Manager of Store Design to align visual merchandising initiatives with broader business strategies and project objectives

Develop and maintain live VM onboarding documents for internal training and reference

Organize and manage the SDVM folder system to ensure efficient access and version control

Research the competitive retail landscape and share relevant trends and inspiration with the team to inform creative direction

Position Qualifications

Minimum of 7 years' experience in visual merchandising, with at least 3 years in a management role

Demonstrated hands-on skills in 2D and 3D design using the latest Adobe Creative Suite; experience working on a Mac-based platform

MUST have 3D design capabilities

Proficient in SketchUp Pro or other 3D software

High attention to detail, self-motivated, and able to react quickly with a strong sense of urgency

Excellent organizational skills with the ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Strong knowledge of technical drawings, materials, and manufacturing processes

Strong design sense and expertise in color, typography, composition, and image manipulation, with a deep understanding of beauty and luxury brand codes and how they translate in a retail environment

Able to work independently while maintaining strong interpersonal skills to foster cross-functional relationships

Strong time management and problem-solving skills

Additional Information

Chantecaille Beaute Inc. uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Chantecaille confidentially protects personal information provided during the application process in accordance with EEO guidelines and Privacy laws.