Demonstrate potential to learn medical terminology
General autonomy with regards to daily duties / tasks in all work stations of assign department
Ensures the provision of efficient, effective, quality customer service by performing a variety of general medical office duties to include direct and indirect patient services while adhering to and upholding department policies, procedures and safety regulations
Works to support department processes, efficiency and effectiveness by performing a variety of practice management duties
Required :
High School diploma or equivalent.
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry / typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem solving skills.
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Customer Service Representative • Cook County, IL, United States
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