Airport Communications Supervisor

Airport Communications Supervisor

Salary : $2,556.00 - $2,917.60 Biweekly

Location : 7800 Airport Blvd.

Job Type : Full Time

Job Number : 37613

Department : Houston Airport System

Opening Date : 11 / 20 / 2025

Closing Date : 11 / 27 / 2025 3 : 29 PM Central

Workdays & Hours : Shift work, could include a rotating schedule

• weekends and holidays
• (Subject to change)

Position Overview : Applications will be accepted from all persons interested. Division / Section : William P. Hobby / Airport Communications Center

Purpose Of The Position : The Airport Communications Supervisor maintains a safe airport environment by supervising the daily operations of communications center personnel, identifying, and anticipating customer concerns and airport operations or security issues; makes recommendations for policies, procedures, and systems; supervises communications relating to operations, emergency, and security activities.

Responsibilities Include, But Are Not Limited To :

Working Conditions : The position is physically comfortable most of the time with occasional periods of stooping, bending and / or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and / or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye / hand movements on a patterned response space within low tolerance demands with no real speed requirements.

Minimum Requirements :

Educational Requirements : An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required.

Experience Requirements : Three years of experience as a telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Directly related paraprofessional or professional experience in communication operations, airport operations, airport security, or airport safety above the required years of experience may be substituted for the above education requirement on a year-for-year basis.

Preferences :

Preference will be given to applicants with prior experience in a medium to high volume dispatch, communications, or call center preferred. CCTV experience a plus. The ability to monitor multiple screens is highly desirable. A certification in one of the following areas of expertise preferred, NIMS IS-100, NIMS IS-200, TCLEOSE or TCOLE Certification, A.A.A.E. ACE Certification. Proficient in MS Outlook preferred. MS Office Suite a plus.

General Information :

Selection / Skills Tests Required : The selection process will involve application review and / or interview. Department may administer skills assessment test.

Safety Impact Position : Yes

Pay Grade : 23

Salary Information : Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Application Procedures : Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at : www.houstontx.gov.

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.