Information Technology (IT) Administrator

Information Technology (IT) Administrator

Company Overview :

Founded over 20 years ago and headquartered in Arlington, Virginia, The Intelligence & Security Associates, LLC (ISA) provides consulting services to federal clients in Intelligence and National Security matters and specializes in delivering strategic consulting and innovative solutions. ISA also provides education & training to federal government agencies as well as private sector companies and academic institutions in the areas of intelligence analysis, budget formulation policy development, and more. Our company also delivers systems engineering and engineering management services to federal clients that focus on the design, development, integration, and management of complex systems.

Job Description :

This is an on-site position.

Maintains and secures the organization's IT infrastructure within a Microsoft 365 GCC-High environment, including cloud services, networks, and communication systems. Follows and enforces IT policies, procedures, and standards aligned with federal cybersecurity frameworks such as Cybersecurity Maturity Model Certification (CMMC) and NIST 800-171R2. Oversees IT operations, ensures compliance, and supports secure service delivery for federal contracts.

Work Model :

Our people-first culture prioritizes the benefits of flexibility and collaboration. Consistent with government and industry standards that support a more fulsome return to in-office culture, ISA supports our clients and provides a working environment that promotes professional development opportunities through peer engagement and face-to-face mentoring. The ability to meet across teams at the office and cross-pollinate information is critical to our success.

Responsibilities :

An IT Administrator monitors and maintains the organization's existing server, network, and cloud infrastructure (e.g., Active Directory, virtualization platforms, firewalls, and collaboration tools). They ensure maximum system uptime and performance and execute security policies and procedures, including managing user access, implementing patch management, and monitoring systems for vulnerabilities and security incidents. In addition, they assist in ensuring compliance with data integrity and security standards. They actively participate in the implementation of new IT systems, hardware upgrades, and software rollouts, including testing, documentation, and user training. They provide Tier 2 and Tier 3 technical support by diagnosing and resolving complex hardware, software, and network issues. They develop and maintain detailed documentation for IT configurations, processes, troubleshooting guides, and system disaster recovery procedures. An IT Administrator manages the IT asset inventory and actively coordinates with vendors for procurement, licensing, and support issues under the guidance of a senior manager. Finally, they assist in researching and recommending new technologies or process improvements to align the IT infrastructure with defined business objectives.

Duties :

• Administer and support Microsoft 365 GCC-High services including Exchange Online, SharePoint, Teams, and Intune.
• Maintain Azure AD, identity governance, and role-based access controls (RBAC) for secure cloud access.
• Implement and maintain security controls in alignment with DFARS, NIST 800-171.
• Lead incident response efforts, vulnerability remediation, and coordination with executive stakeholders.
• Conduct regular system audits, access reviews, and log monitoring using tools like Microsoft Defender and Sentinel.
• Manage patch management, software updates, and endpoint configuration baselines.
• Maintain documentation of all infrastructure, procedures, system configurations, and compliance artifacts.
• Develop and test disaster recovery, backup strategies, and business continuity plans.
• Evaluate and recommend new technology solutions that enhance security, performance, and compliance.
• Ensure secure configuration and lifecycle management of hardware and software assets.
• Provide end-user support, technical training, and onboarding / offboarding processes.
• Oversee procurement of IT equipment and software licenses in accordance with federal standards.
• Participate in security awareness training programs and ensure staff adherence to security best practices.
• Maintain current knowledge of emerging threats, vulnerabilities, and technologies relevant to federal IT environments.
• Support internal and external stakeholders during proposal development with technical input as needed.
• Provide local IT support as needed, including troubleshooting hardware / software issues, setting up workstations, and supporting secure telework solutions.

Other Duties :

Duties, responsibilities, and activities can change at any time based on position requirements. These changes will be communicated by your supervisor.

Supervisor Responsibilities :

None.

Clearance Required :

Applicants must have at least an active Secret clearance and be able to obtain a clearance at the TS / SCI level. Preference will be given to those who have an active TS / SCI clearance. Applicants must be able to submit documentation establishing U.S. Person status upon hiring. All ISA employees are required to uphold and maintain trustworthiness and suitability requirements of the U.S. federal government.

Experience Required :

Experience should include but is not limited to working knowledge of :

Education :

Certification :

Must meet DoD 8570 IAT Level II baseline certification requirements, such as one of the following :

Additional certifications (e.g., CISSP, CISM, Microsoft 365 / Azure, or Certified CMMC Professional (CCP)) are strongly preferred

Compensation :

At ISA, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include 401(k) matching, PTO, paid Federal holidays, Life Insurance, Medical, Dental and Vision insurance, FSA / HSA options, professional development opportunities, and work-life programs. Our annual review program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in ISA's full benefit program. Part-time employees that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting .

Salary at ISA is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The salary range for this position varies dependent on years of experience, relevant certifications and education. Salary is just one component of ISA's total compensation package for employees.

Anti-Discrimination Statement :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability, genetic information, or status as a protected veteran.