Patient Escort

JOB DESCRIPTION

Your job is more than a job.

The Patient Transporter is responsible for coordinating with doctors, nurses and other medical professionals to take patients from their rooms to various locations throughout the hospital. This can include helping patients in and out of bed, or using wheelchairs or stretchers to move them from the emergency room to a room, from a location to a treatment area or other locations, and performing other related tasks according to the established policies of LCMC Health. Maintains logs of time sensitive specimens and supplies between facilities, medical centers, physician practices, buildings, and remote areas as necessary according to established schedules.

Your every day

Responsible for maintaining patient safety at all times while in the company of the patient:

• Safely and professionally transports patient without incident to units, testing areas, and area on campus.
• Remains with discharged patients until their ride arrives for pick-up. Transports patients to the discharge center during the hours of operations.
• Lifts the bed rails up and places the nurse call button near the patient after placing the patient back in bed.
• Utilizes proper body mechanics when lifting, pulling or pushing patients to avoid injury or damage to the patients.
• Keeps patients informed and gives periodic updates, as appropriate.
• Within the scope of position, positively contributes to organizational goal of patient throughput.
• Delivers medical items to the nursing units at the request of the House Supervisor such as pumps, I.V poles or special beds in a timely manner.
• Escorts visitors, patients, or other staff members to other appropriate areas of the hospital.

Financial Stability:

• Advises supervisor of current or anticipated problems. Effectively uses time and resources to accomplish their duties.
• Resolves conflicting matters and schedules with peers and other staff.
• Willingly accepts assignments and completes in a timely fashion.
• Appropriately uses time and attendance system and adheres to related policies and procedures.
• Be aware of possible compliance issues, specifically concerning fraud and abuse. Reports those issues immediately.

Performance Improvement:

• Actively promotes and support LCMC's performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.)
• Verbal and written communications are clear, concise and accurate; uses positive non-verbal communication effectively.
• Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.)
• Adheres to the LCMC Health's policies and procedures, as well as the Code of Conduct and all laws and regulations. Perform your duties in an ethical manner.
• Appropriately documents in accordance with departmental and organizational policies.
• Able to apply job knowledge to improve work processes.

Customer Service:

• Utilizes the service recovery process to address customers’ concerns or complaints.
• Treats all customers with dignity, respect, courtesy and compassion.
• Recognizes customer needs and begins to solve problems as soon as they are apparent.
• Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment.
• Displays behaviors which focus on the customer by doing what is appropriate the first time.
• Locates and retains all of the equipment used in the transport department.
• Returns all stretchers to the department after each use and assures no loose equipment is left on it during storage around transport.
• Collects the wheelchairs from around the hospital and returns them to the designated areas.
• Acquires transports oxygen tanks from different units and transports them back to the office in the proper manner to avoid damage to the tanks or regulators.
  

Attends department functions to ensure that all needed information and skills are reviewed and updated:

• Attends department meeting monthly in order to suggest new ideas.
• Arranges to complete projects before monthly meetings.
• Makes suggestions to the supervisors on agenda items.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Your must haves

• Required: High School Diploma/GED or equivalent OR 2 years of work experience.
• Required:Basic Life Support Health Care Provider (CPR, BLS) - American Heart Association

WORK SHIFT:

Evenings (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Touro

Touro, at the forefront of medical excellence within LCMC Health’s incredible community of care, has been regionally recognized for years as one of New Orleans' most enduring healthcare monuments. It’s where babies come from and New Orleanians are cared for. Learn more about Touroand our Leapfrog “Grade A” Hospital Safety distinction

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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