Senior Project Manager - Audio Video

Senior Project Manager

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

How You'll Contribute

A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel.

What You'll Do

• Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects.
• The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.
• The majority of this employee's time will be spent managing projects and communicating with all project stakeholders.
• This person will be held accountable for following and helping to improve the established Diversified processes.
• As the primary interface to the client, the project manager develops a strong long-term relationship.
• Managing the client relationship, including expectations, communications and satisfaction.
• Coordinates and communicates.
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
• Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict.
• Designs, plans, and coordinates work teams with regard to AVE installation projects Assumes ownership of individual projects and assignments.
• Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.
• May be required to regularly lead a team on large projects.
• Develops and communicates project updates as required.
• Provides constant monitoring of labor, equipment and materials budgets.
• Provides and / or directs technical and administrative support to project team members.
• Develops and maintains all related project schedules.
• Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.
• Coordinates all drawings and documentation between all internal and external stakeholders.
• Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.
• Contracts with contractors and other trades when necessary.
• Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
• Ensures quality and continuous improvement.
• Coordinates training & turnover of projects to client, service department, & sales.

Complexity

Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.

Decision Making Authority

Physical Working Environment

Physical Demands :

Travel

What You'll Bring

Education & Certifications :

Required Skills / Qualifications :

A project manager typically has these base skills :