Cashier

Job Summary : As a Cashier at Chicago Waffles, you are the frontline of guest interaction, ensuring an exceptional dining experience. Your role encompasses handling cash and card transactions, managing phone orders, and providing exemplary customer service. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities :

• Customer Service :
• Greet and welcome guests in a friendly manner.
• Provide accurate information on menu items, specials, and promotions.
• Handle guest inquiries with patience, tact, and diplomacy.
• Ensure guests receive prompt and courteous service.
• Greeting and Seating :
• Welcome guests warmly and professionally.
• Manage the seating chart to optimize table turnover and maintain an organized flow.
• Reservations and Waiting List :
• Handle reservations, especially for groups.
• Accurately maintain a waiting list for walk-in guests and coordinate with waitstaff.
• Assist guests with inquiries about wait times and special requests.
• Cash Handling :
• Process transactions accurately and efficiently.
• Maintain cash drawer, ensuring it balances at the start and end of each shift.
• Issue receipts and provide correct change.
• Order Management :
• Enter orders into the POS system, ensuring accuracy.
• Manage phone orders and communicate details to the kitchen and waitstaff.
• Monitor and anticipate guest needs to ensure satisfaction.
• Team Collaboration :
• Work closely with restaurant, bar, and kitchen staff to maintain a smooth service flow.
• Assist in other areas as needed during peak hours.
• Uphold Chicago Waffles’ mission, vision, values, and service culture.

Qualifications / Skills :

Essential Physical Abilities :

Essential Job Functions :

Secondary Job Functions :

How to Apply :

Submit your resume and a brief cover letter highlighting your relevant experience to <

or send text message to 312-877-1560 (do not call). Chicago Waffles is an equal opportunity employer and values diversity in our workplace.