Internal Consulting Solutions - AVP
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Job Overview
The AVP is a key role in Citi's internal consulting organization. The major roles of the internal consulting organization are to lead significant programs in partnership with Citi's functional and business unit leadership; to develop Citi's approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.
The AVP will be a key member of the team, supporting specific Citi operating model and business process improvements projects and programs across the firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.
The AVP will report directly to a senior leader within the internal consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.
Responsibilities
- Drive the analysis of complex sets of data and business processes with limited guidance
- Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies
- Support all phases of projects and drive project execution and delivery
- Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
- Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions
- Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team's knowledgebase
- Show initiative in performing research and obtaining data
Qualifications
At least 4-6 years' experience in a major management consulting firm, or equivalent experience in a large financial services companyStrong written and verbal communications skillsDemonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communicationAdvanced skills in MS Excel.Experience analyzing processesTransformation Project Competency Requirements
Preferred Competencies (some of the below) :Hypothesis GenerationAnalytical Framework DevelopmentAgile DeliveryData AnalysisRoot Cause IdentificationProcess Analysis, Mapping and DesignBusiness Case and Financial Model DevelopmentStakeholder ManagementCommunications and Change PlanningCharacteristics
Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidanceSkilled in the use of PowerPoint to present analyses and communicate with a clear storylineHighly analytical and rigorous thinker with a balance of creativityShows initiative in performing research, obtaining data, and conducting analysesDeveloping ability to lead and demonstrate presence through influence without formal authorityWorks effectively in a team-based collaborative modelInnovative and curious, and readily able to think outside of the boxVerbally communicates effectively and impactfullySelf-starter who brings a sense of urgency to assignments and goalsComfortable with ambiguity and changePassionate about improving employee and customer experienceStrong desire to engage employees to improve an organizationDetail oriented and effective multi-taskerEducation
Bachelor's / University degree