Care Management Outreach Specialist - Remote

Sharecare Outreach Specialist

Sharecare is the leading digital health company that helps people unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.

Start date : December 1, 2025 (new hires must be able to start on this day)

Shift : Monday Friday 8 : 30 AM - 5 PM CST.

Training : First 2 weeks of employment from 8 : 30 AM - 5 PM CST. Due to the structured training schedule, it is preferred that new hires not miss any days of training. PTO needs during the training period will be evaluated on a case by case basis and must be approved in advance.

Compensation : $18.00 / hour (non-negotiable)

Essential Job Functions

• Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members. Outbound calls are a primary responsibility with productivity and quality metrics determined by leadership.
• Thoroughly and accurately explains the VBCM program and schedules appointments between member and Care Manager using shared calendar.
• Utilizes email to communicate confirmed appointments and modify appointments as needed.
• Accurately collects, inputs and updates data provided by members into the appropriate system in a timely manner as appropriate and on an as needed basis.
• Provides clerical support to the CF Value Based Care Management program as needed.
• Cross-trained to provide administrative support to all members of the team.
• Complete necessary training to support role.
• Actively participate in team huddles and meetings when presence is requested.
• Processes data and maintains confidentiality of all sensitive information.

Specific Skills / Attributes

Qualifications

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non-merit factor.