Veterinary Receptionist

Job Description

Job Description

Laurel Pet Hospital is seeking an outgoing? Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible full-time position, with a 4 / 10 schedule and availability needed Monday-Sunday.

Full-time benefits and compensation

• Compensation : $20-23 per hour, for each hour worked
• Health package : Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set :

Customer service and client communication

At Laurel Pet Hospital, our support staff is the heart of our practice. We are seeking motivated, reliable, and enthusiastic individuals who thrive in a fast-paced, team-oriented environment. From client communication to hands-on assistance, you’ll play a vital role in ensuring both pets and their people feel cared for. We offer mentorship, career development opportunities, and the chance to work alongside experienced professionals who truly value teamwork. If you’re eager to build your skills in veterinary medicine while providing outstanding customer service, Laurel Pet Hospital is the place for you!