This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$55,000.00 / yr - $60,000.00 / yr
Responsibilities
- Provide technical support for IT hardware assets, including workstations and mobile devices
- Troubleshoot and resolve hardware-related issues
- Assist with hardware installations, upgrades, and repairs, particularly during the technical refresh cycle
- Document support activities and resolutions using ServiceNow
- Coordinate with other IT teams to ensure timely support
- Conduct audits of IT hardware assets to ensure compliance with policies and regulations
- Verify the accuracy of asset records and documentation using ServiceNow
- Identify discrepancies and provide recommendations for improvement
- Develop and implement audit plans and schedules
- Report audit findings to management and relevant stakeholders
- Ensure that IT hardware asset management practices comply with internal policies and external regulations
- Develop and enforce compliance guidelines and procedures
- Conduct regular reviews and assessments to ensure ongoing compliance
- Report compliance status and issues to senior management
- Provide training and guidance on compliance requirements to relevant staff
Requirements
Bachelor's degree and 1 year of experience or High School diploma / GED and 7 years of experienceExperience in IT support, compliance management, or regulatory affairsStrong troubleshooting and technical skillsKnowledge of relevant regulations and standardsProficiency with support ticketing systems, auditing tools, and compliance management tools, including ServiceNowExcellent communication and training abilitiesStrong analytical and documentation skillsWe offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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