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Freelance Luxury Brand Evaluator - Bal Harbour, FL
Freelance Luxury Brand Evaluator - Bal Harbour, FLCXG • Kapolei, HI, US
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Freelance Luxury Brand Evaluator - Bal Harbour, FL

Freelance Luxury Brand Evaluator - Bal Harbour, FL

CXG • Kapolei, HI, US
1 day ago
Job type
  • Full-time
Job description

Freelance Luxury Brand Evaluator - Bal Harbour, FL

1 day ago Be among the first 25 applicants

Overview

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
  • Observe carefully - check ambiance, service quality, and overall customer experience
  • Provide honest feedback - share observations through questionnaires on our platform

Our Luxury Partners

Fashion & Couture

  • Louis Vuitton
  • Saint Laurent
  • Balenciaga
  • Versace
  • Prada
  • Moncler
  • Fendi
  • Bottega Veneta
  • Ferragamo
  • COS
  • Bally
  • Dolce & Gabbana
  • Jewelry & Watches

  • Tiffany & Co.
  • De Beers
  • Piaget
  • IWC
  • Boucheron
  • Pandora
  • Beauty & Skincare

  • Guerlain
  • Sephora
  • L'Oréal
  • Givenchy
  • Automotive

  • Bentley
  • Jaguar
  • Genesis
  • Maserati
  • Vespa
  • What you will be doing

  • Observe and evaluate - align missions with your profile and preferences
  • Choose assignments - select visits or online evaluations that fit your interests
  • Engage with sales associates or online support - from the stores or from home
  • Observe ambiance, service quality, and overall customer experience
  • Provide honest feedback - complete questionnaires through our platform
  • Perks of the Role

  • Collaborate with iconic brands across industries
  • Flexible assignments tailored to your interests
  • Compensation for your time and input, with the potential for reimbursement on purchases
  • A user-friendly platform for managing missions and feedback
  • How to Join the CXG Community

  • Register : sign up at live.cxg.com and confirm your email
  • Complete your profile : fill out your details to 100% and get verified
  • Get certified : pass the General Certification to access missions
  • Apply for missions : explore assignments with brands that excite you
  • Start evaluating : begin making a difference in the luxury market
  • Compensation

  • Non-Purchase Evaluations : Earn a fee based on mission complexity
  • Purchase-Based Evaluations : Reimbursement for approved items as stated in the mission brief
  • About CXG

    At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\'re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, where you can manage missions, certifications, and feedback.

    Requirements

  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers
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    Evaluator • Kapolei, HI, US

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