Lead Technician - BCP

Job Description

Job Description

The Lead Technician- BCP position generally has more than ten(10) years of experience and / or demonstrated job-relevant knowledge / skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting, and requires no supervision.

Essential Functions :

• Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his / her supervisor
• Models and reinforces company policies / practices to ensure that work is performed in alignment with the company’s mission, vision, and values and in collaboration with other Holt functions
• Achieves labor sales and utilization expectations as set by supervisor / manager to ensure team revenue targets are met
• Performs job duties of a Service Supervisor during periods of his / her absence
• Troubleshoots and diagnoses equipment malfunctions and failures
• Provides quality control / assurance inspections of completed tasks
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls the cost of repair jobs
• Completes parts orders and identifies parts for return
• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Performs other duties as assigned

Knowledge, Skills, and Abilities :

Additional Requirements :

Education and Experience :

Travel :

Physical Requirements :

Work Environment :

Disclaimer :

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.