Talent.com
Site HR/LR Lead Customer Care and Aftersales
Site HR/LR Lead Customer Care and AftersalesGeneral Motors • Jackson, MS, US
Site HR / LR Lead Customer Care and Aftersales

Site HR / LR Lead Customer Care and Aftersales

General Motors • Jackson, MS, US
25 days ago
Job type
  • Full-time
Job description

Human Resources And Labor Relations Professional

General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR / LR operations at our Customer Care & Aftersales (CCA) Processing Center in Jackson, Mississippi home to approximately 95 employees. This leadership role is ideal for someone who is passionate about building a talented organization, driving culture, fostering productive union relationships, and making a lasting impact in a fast-paced warehouse environment.

Responsibilities :

  • Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
  • Promote a positive working relationship with the union through consistent application of local and national agreements.
  • Lead negotiations, grievance resolution, and implementation of labor agreements.
  • Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
  • Drive compliance to GM policies. Support investigations and resolution of employee concerns.
  • Facilitate training on HR policies, LR procedures, and union agreements.
  • Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
  • Support plant safety initiatives driving employee involvement through GM's Global Manufacturing System.

Requirements :

  • Bachelor's degree in HR, LR, Business, or related field
  • 3-5 years of HR / LR experience in a unionized environment
  • Strong situational judgment and ability to work independently through complex HR / LR matters
  • High level of professionalism and confidentiality
  • Strong interpersonal and communication skills with the ability to adapt approach as needed
  • Proficiency in Microsoft Office, HR applications (e.g. Workday, etc.), and data analytics
  • Preferred :

  • Master's degree in HR, LR, business or related field
  • Experience in Warehouse, Manufacturing, Operations, or Distribution
  • GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

    From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions.

    General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

    All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

    General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    Create a job alert for this search

    Site Lead • Jackson, MS, US

    Related jobs
    Senior Account Manager - Commercial Lines

    Senior Account Manager - Commercial Lines

    Insurance Office of America • Jackson, MS, US
    Full-time
    Title : Senior Account Manager - Commercial Lines.Fully Remote | Book Focus : Real Estate.Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company poli...Show more
    Last updated: 30+ days ago
    Crew Leader - Install

    Crew Leader - Install

    Yellowstone Landscape • Jackson, MS, US
    Full-time
    We are seeking experienced Crew Leaders to work safely in the field for our Enhancement division.You will be a working team member who oversees all aspects of a crew from start to completion.What w...Show more
    Last updated: 16 days ago
    Account Manager - Commercial Lines

    Account Manager - Commercial Lines

    Insurance Office of America • Jackson, MS, US
    Full-time
    Title : Account Manager - Commercial Lines.Fully remote for EST / CST based candidates.Book Focus : Trucking, Transportation. Active P&C license & experience with commercial trucking or transportation a...Show more
    Last updated: 30+ days ago
    NKP Account Manager - Healthcare / SLED

    NKP Account Manager - Healthcare / SLED

    Nutanix • Jackson, MS, United States
    Full-time
    Hungry, Humble, Honest, with Heart.As a Sr Nutanix Kubernetes Platform (NKP) Sales Specialist at Nutanix, you will be an essential part of our Modern Applications sales team selling into the.Your m...Show more
    Last updated: 6 days ago • Promoted
    Employee Benefits Client Manager

    Employee Benefits Client Manager

    Ross & Yerger Insurance, Inc. • Jackson, MS, US
    Full-time
    Quick Apply
    Come join a Top 100 independent insurance agency based in Jackson, MS.As an Employee Benefits Client Manager, you’ll put the client’s needs first by engaging directly with c...Show more
    Last updated: 30+ days ago
    Landscape Laborer - Maintenance

    Landscape Laborer - Maintenance

    Yellowstone Landscape • Jackson, MS, US
    Full-time
    Our growing company is seeking dedicated, dependable Landscape Laborers to work safely in the field.As a landscape professional, you will work alongside other crew members, receive direction from a...Show more
    Last updated: 17 days ago
    Construction Sales Rep

    Construction Sales Rep

    United Trades of America • jackson, MS, USA
    Full-time
    Quick Apply
    Construction Sales Pro? Let's Build Something Bigger.You've got more than 3 years of experience in construction sales-but you're not chasing. You're looking for the right fit.A place where your know...Show more
    Last updated: 30+ days ago
    Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

    Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

    Insurance Office of America • Jackson, MS, US
    Full-time
    Title : Account Manager - Commercial Lines.Eastern or Central Time Zone candidates).General, Construction, Contractors .Please note : If this position is posted as either fully remote and / or hybrid, ...Show more
    Last updated: 5 days ago
    Senior Lead Customer Insights Manager

    Senior Lead Customer Insights Manager

    Lumen Inc • Jackson, MS, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 4 days ago • Promoted
    Sterile Tech Lead

    Sterile Tech Lead

    Baptist Memorial Healthcare Corporation • Jackson, MS, United States
    Full-time
    Organizes and participates in daily delivery of assigned area of services by coordinating personnel and activities in order to accomplish timely and accurate performance of sterilization, assemblin...Show more
    Last updated: 3 days ago • Promoted
    Account Manager - Commercial Lines (Remote Opportunity)

    Account Manager - Commercial Lines (Remote Opportunity)

    Insurance Office of America • Jackson, MS, US
    Full-time
    Title : Account Manager - Commercial Lines.Construction, Contractors, General .Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, indivi...Show more
    Last updated: 30+ days ago
    Knowledge Leader (Community and Home Based Care)

    Knowledge Leader (Community and Home Based Care)

    Oracle • Jackson, MS, United States
    Remote
    Full-time
    We are looking for an experienced Women's Health consultant to help support the Consultant education and role development for both internal solution consultants and 3rd parties that support the Ora...Show more
    Last updated: 27 days ago • Promoted
    Commercial Lines Client Manager

    Commercial Lines Client Manager

    Ross & Yerger Insurance, Inc. • Jackson, MS, US
    Full-time
    Quick Apply
    Come join one of the nation’s Top 100 independent insurance agencies as a Commercial Lines Client Manager!.We’re seeking a skilled professional with 4+ years of Oil & Gas experience...Show more
    Last updated: 30+ days ago
    Career Team Lead

    Career Team Lead

    Southern New Hampshire University • Jackson, MS, United States
    Full-time
    Southern New Hampshire University is a team of innovators.Individuals who believe in progress with purpose.Since 1932, our people-centered strategy has defined us - and helped us grow a team that n...Show more
    Last updated: 2 days ago • Promoted