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Remote Customer Experience Associate
Remote Customer Experience AssociateEssence Journey • Florida City, Florida, USA
Remote Customer Experience Associate

Remote Customer Experience Associate

Essence Journey • Florida City, Florida, USA
4 days ago
Job type
  • Full-time
  • Remote
Job description

We are seeking a highly organized and motivated Remote Customer Experience Associate to support our clients and internal teams. This role is ideal for a proactive professional who excels in communication coordination and problem-solving in a remote environment.

Key Responsibilities

  • Serve as the main point of contact for clients via email chat and phone
  • Assist with scheduling follow-ups and ensuring client needs are met promptly
  • Maintain accurate records and document all client interactions
  • Collaborate with internal teams to resolve issues and improve client satisfaction
  • Monitor ongoing projects and provide updates to management
  • Identify opportunities to streamline processes and enhance client experience

Requirements

  • Must be 18 years of age or older
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools and platforms for remote collaboration
  • Ability to work independently and meet deadlines
  • Previous experience in customer service administration or remote support is a plus but not required
  • Benefits

  • Flexible remote work schedule
  • Opportunities for professional growth and development
  • Access to company resources and training programs
  • Supportive and collaborative team environment
  • Equal Opportunity Statement

    We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

    Key Skills

    English Speaking,Catering,Marine Biology,Entry Level,Computer Engineering

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer Experience Associate • Florida City, Florida, USA

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