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The Staff Product Designer is responsible for creating user-centered experiences to support Michael’s digital touchpoints for our makers and our store team members (including websites, apps, and in-store experiences / solutions like self-checkout and point of sale). Through an advanced understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences.
Major Activities
Drive and execute multiple projects plans within a specific touchpoint
Collaborate with business owners of various systems / applications to balance priorities between feature creation and the user experience enhancements
Analyze business strategy, customer needs, and competitive learning to identify opportunities for continuous improvement
Provide a holistic perspective of the project planning process
Review and provide feedback on projects based on industry best practices in digital, e-comm and design
Use iterative and collaborative design techniques to transform new concepts to products by storyboards / sketches / wireframes / Prototypes
Contribute to Design Team standards and processes
Expertise in leveraging Design Team standards and processes
Identify areas of opportunity and lead work to enhance standards and processes
Collaboration and leadership
Collaborate and lead others within Design Team and across partner teams
Lead and participate in design reviews by sharing work and mentoring others
Lead and provide mentorship to Designers, including assigning and reviewing work
Determine the creation of project timelines and plans, and coordinate resources to accomplish them
Collaborate with, present to, and mentor peers and partners
Collaborate with Tech leadership
Present to peers, partners, and Tech leadership
Minimum Requirements
Bachelor’s Degree or equivalent experience
Minimum Special Certifications Or Technical Skills
Advanced experience in current design tools, i.e., Figma, Miro, Adobe Creative Suite) and advanced experience in collaboration tools i.e. JIRA, Confluence
Minimum Type Of Experience The Job Requires
6-7 years of design experience
Digital portfolio demonstrating strong understanding of design including design systems, style guides, and end-to-end project execution
Strong communication and interpersonal skills
Preferred Education
MFA (Fine Arts) or MSA (Design)
Preferred Special Certifications Or Technical Skills
Certification from Nielson-Norman Interactive Design International, or other accredited program
4 years of experience working in Agile / Scrum development process
Experience with collaboration tools i.e., JIRA, Confluence
Preferred Type Of Experience The Job Requires
Experience conducting user research using various methodologies
Basic Knowledge of HTML, CSS, and / or JavaScript
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and / or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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Is Hiring User User • Irving, TX, United States