Description :
The position of general and operation manager consists of planning, directing, or coordinating the operations of companies or public and private sector organizations.
Tasks
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand;
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes;
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products;
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency;
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary;
- Locate, select, and procure merchandise for resale, representing management in purchase negotiations;
- Manage staff, prepare work schedules and assign specific duties;
- Oversee activities directly related to making products or providing services;
- Plan and direct activities such as sales promotions and coordinate with other department heads as required;
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Qualifications and requirements
- Bachelor’s degree or an associate’s degree;
- Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to monitor / assess the performance of other individuals.
Competencies (in order of importance)
- Dependability Job requires being reliable, responsible, and dependable in fulfilling obligations.
- Attention to Detail Job requires being careful about detail and thorough in completing tasks.
- Leadership Job requires a willingness to lead, take charge, and offer opinions and direction.
- Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Initiative Job requires a willingness to take on responsibilities and challenges.
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