Sprinkler Service Technician

Job Description

What you will do

• Receive service calls from Service Resource Center, including a brief description of       equipment / system malfunctions.
• Contact customer representative and ascertain equipment / systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled on-call rotation.
• Perform other duties as assigned.
• Day shifts Monday – Friday with overtime as needed.

What we look for

Required

Preferred

#TechHiring

HIRING HOURLY RANGE : $24.5-37 (Hourly rate to be determined by the education, experience, knowledge,  skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us