Studio Crew, 19th Street

Studio Crew, 19th Street

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Roles and Responsibilities :

Provide high level customer service and hospitality to clients

Assist the Studio Management in daily studio tasks and projects

Maintain a positive attitude and take initiative

Provide support to the SoulCycle instructors to ensure a successful class check-in process

Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie

Assist with the training and coaching of new hires for the front desk staff team

Maintain product knowledge for all studio retail operations

Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors

Common area cleaning, including, front desk, lockers, retail shelves, office and hallways

Bathroom and changing room cleaning

Must have customer service experience. Must have the ability to prioritize and multi-task within a fast-paced environment. Must be willing to initiate tasks and perform duties without direction. Must have excellent communication skills and be able to work with a wide range of personalities. Must have outstanding customer service and problem solving skills. Must have a positive, can-do attitude. Must have friendly and professional phone and email etiquette. Must have superior organizational skills. Pay Transparency : $16.50 / hr