Lead Customer Service Representative - Longview, WA

Waste Control, a Waste Connections Company, is Hiring for a Customer Service Lead

Schedule will be Monday Friday 7 : 15am to 5 : 00pm. The rate of pay is $25.00 / hr. If you're a motivated, detail-oriented professional with a passion for helping others, this is a great opportunity to grow your career with a stable and supportive company.

Position Responsibilities

• Supervise personnel, which typically includes recommendations for hiring, termination, performance evaluation, training, work allocation, and problem resolution.
• Manage daily administrative operations including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.
• Plan, develop, and coordinate the execution of program policy, procedures, and operations; monitor compliance with district policies, procedures, regulations, and appropriate laws.
• Provide and / or oversee the provision of administrative assistance and support to the call center manager, to include problem solving, project planning and management, fiscal management, and day-to-day office coordination.
• Assist with the development and implementation of reporting procedures; oversee maintenance of department records and / or inventories.
• Coordinate department programs, seminars, workshops, special projects, and / or events; may coordinate program / project development and planning.

The Ideal Candidate Will Possess

Working Conditions and Physical Effort

What We Offer

Statement of Operating Values

To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including : medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status, WA state wage range $25.00 / HR.