Scheduling Coordinator

Senior Helpers is the nations premier provider of in-home senior care. Join the national in-home care company recognized as a Great Place to Work 7 years in a row!

We are actively looking fora full-time Scheduling Coordinator based in our Camp Hill office

Primary Responsibilities (including but not limited to) :

• Under direct supervision of the Care Managerselect schedule and coordinate caregivers based on assessment and care plan information for new and existing clients. Regular Work week office scheduled hours are Monday- Friday 8am-4pm.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts emergencies and / or callouts arise. Company schedule must be complete for the next business day / weekend before leaving for the day
• Track and record in Matrix Care all instances of assignment refusals callouts late arrivals early departures etc. and share information with theCare Manager on a regular basis as determined.
• Communicate with the Care Manager regarding areas of need for additional caregivers based upon client load / location.
• Audits timecards on a regular basis to ensure hours match scheduled hours
• Handle on-call duty (covering scheduling after hours rotating weekdays and weekends)on a regular basis and as directed by the Care Manager
• Other duties as assigned by Care Manager

Qualifications :

Benefits :

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

IC

Key Skills

Customer Service,Communication,Fire And Safety Engineering,Key Account,Market Intelligence

Employment Type : Full-Time

Experience : years

Vacancy : 1