Overview
Join to apply for the Reconstruction Manager role at SERVPRO of Norwich and Windham County
Benefits
- Competitive salary
- Profit sharing
Responsibilities
Customer Satisfaction — Be responsible for customer service and management of the customer experience.Compile and resolve punch list items.Perform final walk-through with customer.Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.Manage all warranty activities.Project Initiation — Evaluate and sell projects and educate customers on the construction process.Project Planning — Identify and document project scope of work; create and review estimates; obtain customer and client agreement on scope and estimate; review budgets; ensure proper permits are acquired.Project Execution — Create project schedule and timeline; identify and qualify subcontractors and resource providers; negotiate terms and set expectations; plan, organize, and manage crews and subcontractors; schedule all subcontractors and material suppliers; ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.Qualifications and Experience
Previous construction management experienceSuperb customer service track recordEffective written and oral communicationIntermediate math skillsPreferred Experience
Experience in restoration and / or construction is preferred.
Formal Education / Training
High school diploma / GEDProject Management ExperienceBenefits
401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceCommissionsCar allowanceSalary
Salary is dependent upon knowledge, certifications and experience.
Working Conditions
Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.
Working Hours and Travel
This is a full-time position, working 8 : 00 a.m.–5 : 00 p.m., Monday–Friday, 40+ hours per week. Travel is required and is primarily local, with some travel out of area. Flexible work from home options available.
Legal Notice
All employees of a SERVPRO Franchise are hired by, employed by, and under the supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : OtherIndustries : ConstructionJ-18808-Ljbffr