Inside Sales Professional

Position Profile :

Inside Sales Professional

The Inside Sales Professional is responsible for engaging existing Ricoh accounts with a primary focus on customer retention and expanding Ricoh’s product and service footprint. This is a 100% telephone-based sales role requiring a minimum of 30 outbound calls / activities per day . The specialist must maintain accurate and up-to-date notes in RForce regarding potential opportunities within assigned accounts. The role may expand to include responsibilities such as ZBA, lead generation, or other projects as needed.

Key Responsibilities :

• Drive sales within the SMB customer segment using a telephone-based approach.
• Make a minimum of 30 outbound business-to-business calls / activities daily.
• Focus on customer retention and expansion of Ricoh’s equipment and service offerings.
• Effectively communicate, sell, and handle objections with a customer-first mindset.
• Deliver prepared sales messaging to describe products and services.
• Provide professional, courteous, and efficient customer service.
• Meet or exceed revenue and placement goals for equipment and services.
• Maintain detailed records of account activity in the RForce sales database.
• Serve as the first point of contact for customers.
• Perform additional duties as assigned.

Qualifications :

Knowledge, Skills, and Abilities :

Working Conditions & Physical Demands :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Ricoh : Mission and Vision

At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.