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Financial Investigator
Financial InvestigatorFortera Federal Credit Union • Clarksville, Tennessee, United States, 37040
Financial Investigator

Financial Investigator

Fortera Federal Credit Union • Clarksville, Tennessee, United States, 37040
11 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands and internal equity.

POSITION PURPOSE

The Financial Investigator I is a second-level position responsible for leading complex financial investigations, ensuring regulatory compliance, and enhancing fraud prevention strategies. Reports directly to the Fraud Operations Manager and will be a member of the Financial Investigations Unit within the Risk Management Department. This role requires extensive experience in BSA / AML compliance, fraud detection, and risk management. The Financial Investigator II will serve as a key resource for high-risk account monitoring, internal controls, and staff training. Performs all duties in accordance with the Credit Union’s policies and procedures, all state and federal laws, and regulations, where in the Credit Union operates.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

BSA / AML Compliance :

  • Lead complex investigations and ensure accurate and timely filing of Suspicious Activity Reports (SARs).
  • Compile and file Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) as required by regulatory guidelines.
  • Perform advanced quality control reviews on BSA / AML-related reports and regulatory filings, including CTRs and SARs.
  • Perform quality reviews related to Regulation GG and business accounts.
  • Conduct Enhanced Due Diligence (EDD) on high-risk accounts.
  • Oversee ongoing monitoring and analysis of high-risk members, industries, and accounts.
  • Ensure proper documentation and management of fraud investigations and SAR filings.
  • Oversee and refine transaction monitoring processes to identify suspicious activity.
  • Manage compliance with the Office of Foreign Assets Control (OFAC) regulations and sanctions screening.
  • Assist in policy development and regulatory compliance updates.
  • Provide expert analysis and reporting on BSA / AML compliance trends.

Fraud Prevention & Investigation :

  • Investigate sophisticated fraud schemes including account takeovers, insider fraud claims, account and loan fraud, and cyber-related financial crimes.
  • Investigates potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, commercial and consumer loan fraud, and any other suspicious or fraudulent activities.
  • Collaborate with law enforcement agencies and other financial institutions.
  • Develop proactive fraud prevention measures and risk mitigation strategies.
  • Provide advanced guidance to staff on fraud trends and emerging threats.
  • Security & Risk Management :

  • Oversee security access control related to key fobs and alarm codes for branch locations.
  • Review security camera footage as part of investigations and to ensure camera systems are working properly.
  • Assist the VP, Risk Management with Business Continuity Planning tasks and oversight.
  • Serve as a member of the Security Team which handles evaluating current physical security measures, incident management, and disaster recovery preparedness planning.
  • Participate and assist with managing the External Fraud Task Force by planning monthly meetings, preparing agendas, and collaborating with attendees.
  • Assist with tracking and assigning out to appropriate business unit leaders any consumer complaints received.
  • Staff Support & Training :

  • Assist other staff with Risk Management Department questions and advise accordingly.
  • Assist members and non-members (as needed) regarding fraud, suspicious activity, and complaints and provide guidance on and assistance with next steps for mitigating their risk.
  • Assist the Fraud Operations Manager with developing and updating training materials related to fraud detection, BSA / AML compliance, and risk mitigation.
  • Act as a mentor and resource for junior investigators and frontline employees.
  • Stay ahead of industry best practices and regulatory developments.
  • Attend and participate in all meetings, trainings and committees as required.
  • Non-Essential Responsibilities :

  • Participate in community and civic events to promote awareness of the Credit Union in the community.
  • Ensure work area and assigned equipment are clean, secure, and well-maintained.
  • Complete special projects and perform other duties as assigned by management.
  • PERFORMANCE MEASUREMENTS

  • Risk Management functions are well coordinated with departments and branches.
  • Good business relations exist with outside financial institutions, law enforcement agencies, vendors, and business professionals.
  • CTRs and SARs are filing accurately and in a timely manner.
  • BSA / AML and fraud alerts are investigated and resolved within the month generated.
  • Quality Control reviews are performed, and issues identified are quickly resolved.
  • Regular participation in professional development or industry events.
  • Fortera Core Values are satisfactorily demonstrated.
  • Special Note : Fortera Federal Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, disability, pregnancy, genetic information, religious preference, protected veteran status, sexual orientation, gender identity or any other trait protected by state or federal law.

    Please be advised, visa sponsorship is not available for this position.

    QUALIFICATIONS

    Education / Certification :

  • Associate degree in Criminal Justice, Finance or Business or equivalent combination of training and experience required. Additional fraud related coursework or a bachelor’s degree in Criminal Justice, Finance, or Business preferred.
  • Credit Union professional certifications such as Certified Bank Secrecy Act Professional (CBSAP), Certified Anti-Money Laundering Specialist (CAMS), etc., preferred.
  • Required Knowledge :

  • Thorough knowledge of credit union industry and required regulations.
  • Experience Required :

  • 5+ years’ experience in BSA / AML compliance, fraud investigations, or financial crimes analysis in a Credit Union or similar financial institution.
  • Extensive experience with fraud detection tools, transaction monitoring systems, and case management software.
  • Skills / Abilities :

  • Ability to accurately assess cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Ability to exercise sound judgment and appropriate decision-making.
  • Strong leadership and investigative skills, with the ability to handle complex cases.
  • Excellent written and oral communication skills. Ability to prepare reports and present findings.
  • Ability to conduct thorough research, interpret and understand laws and regulations and provide workable recommendations and solutions to problems.
  • Ability to work independently, collaboratively as part of a team, and handle multiple tasks in a fast-paced environment.
  • Strong project management skills and the ability to move multiple streams of work forward simultaneously.
  • Ability to meet deadlines and maintain and effective and efficient workflow.
  • Ability to operate PC, related software applications, and standard office equipment.
  • Ability to work well under pressure while always maintaining a professional demeanor. Ability to work in a cooperative manner with others.
  • Professional dress, appearance, and attitude.
  • Regular and predictable attendance.
  • PHYSICAL REQUIREMENTS OF THIS POSITION

    Talking :

  • Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
  • Finger dexterity

  • Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
  • Average Hearing :

  • Able to hear average or normal conversations and receive ordinary information.
  • Repetitive Motions :

  • Movements frequently and regularly required using the wrists, hands, and / or fingers.
  • Average Visual Abilities :

  • Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.
  • Physical Strength :

    Sedentary work; sitting most of the time.  Exerts up to 10 lbs. of force occasionally.  (Almost all office jobs.)

    WORKING CONDITIONS

    None :

  • No hazardous or significantly unpleasant conditions (such as in a typical office).
  • MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

    Reasoning Ability :

  • Ability to deal with a variety of variables under only limited standardization.
  • Able to interpret various instructions.
  • Mathematics Ability :

  • Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage.
  • Able to perform very simple algebra.
  • Language Ability :

  • Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.
  • Ability to prepare memos, reports, and essays using proper punctuation, spelling and grammar.
  • Ability to communicate directly with appropriate pauses and emphasis; correct punctuation (or sign equivalent), and variation in word order; using present, perfect, and future tenses.
  • PI279089570

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    Investigator • Clarksville, Tennessee, United States, 37040