Regional Education & Training Specialist - Northeast

Regional Education & Training Specialist - Northeast

Salary Range : $80,000.00 - $100,000+ DOE + bonus

Who We Are

Obagi Cosmeceuticals is an industry leading dermo-cosmetic brand that provides transformational skin care products, with a 35+ year legacy backed by science and innovation to protect and enhance skin tone and texture. Obagi is widely recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach, remaining a leader in the beauty space and operates as an innovative, global, omni-channel luxury consumer products business with sales distribution to physicians, wholesale partners, retail outlets, Amazon, and direct-to-consumer (DTC) channels. On a mission to create a global, best-in-class multi-brand, multicategory portfolio, Obagi will continue to redefine the future of skincare. We are Obagi. Fearless. Together.

What We Need

Obagi is seeking an enthusiastic and energetic Regional Education & Training Specialist to promote and maintain high levels of engagement of Obagi products within a designated region. Responsible for sell-in and sell-through activities, this role will provide ongoing training & support to customers and internal teams via product knowledge, clinical expertise, social media, and thorough patient consultations.

What You'll Do

• Master Obagi's full portfolio of products
• Partner with Regional Sales Manager to plan and execute education and training sessions, customized to account needs
• Assist field sales consultants with new account set-up and product training
• Act as a resource to all accounts, offering education and providing business building consultations
• Support field sales consultants on delivering events and initiatives within the assigned region
• Provide coverage for leaves of absence or vacant territories as needed
• Build trusted relationships with account staff members (i.e. managers and other support staff)
• Lead all merchandising initiatives and maintain guidelines according to corporate standards
• Track relevant KPIs and metrics (i.e. activity, visits, current business conditions, trends and competitive information) to share with leadership
• Collaborate with Marketing, Sales, and Education Teams to maintain consistent sales support materials
• Resolve customer issues through investigation and solution development, escalating to leadership when necessary
• Coordinate administrative demands and field daily objectives
• Ensure customer requests are handled appropriately and in a timely manner
• Provide technical product and procedure expertise
• Establish and maintain excellent communications and sound working relationships with co-workers
• Other projects assigned

What You'll Need

Physical Requirements

These demands document the physical requirements of a specific job. Criteria may include lifting, carrying, push / pull, sitting / standing (in place); on feet, walking, bending, turning / twisting; kneeling; squatting; crawling; climbing; reaching (out / up), grasping, wrist turning; pinching; finger manipulation, hearing, talking, working with a computer for eight hours, and working in close quarters.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of job requirements, so classified. All employees may be required to perform duties outside of their normal responsibilities, as needed.

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