Full-Time Patient & Family Concierge - 36 Hours per Week (UPMC Presbyterian / 6D)

Full-Time Patient & Family Concierge - 36 Hours Per Week (UPMC Presbyterian / 6D)

Interested in starting a career in healthcare and love helping others? Join us at UPMC Presbyterian Hospital as a Full-Time Patient & Family Concierge (PFC) on our Neurosurgery Unit 6D. This role offers a meaningful way to make a difference for patients and families by enhancing their hospital experience from arrival to discharge.

As a PFC, you'll support patients, families, and clinical staff by performing a mix of bedside, stocking, and administrative tasks. You'll assist with everything from guiding visitors and delivering meals to transporting patients and managing suppliesensuring smooth, compassionate care every step of the way.

This full-time, 36 hour per week, role requires rotating shifts, weekends, and holidays. Starting pay is $18.00 / hour, with final title and rate based on experience and education.

Key Responsibilities

• Greet and escort patients and visitors.
• Assist with patient transport, meal delivery, and supply replenishment.
• Maintain clean, organized spaces and report maintenance needs.
• Answer phones, respond to call lights, and provide non-clinical assistance.

Note : This role does NOT involve clinical tasks such as bathing, mobility assistance, or administering medical care.

Qualifications

Licensure, Certifications, and Clearances :

UPMC is an Equal Opportunity Employer / Disability / Veteran