WE ARE HIRING OWNERS Set of X is led by industry veterans who see government contracting as a good community with plenty of opportunity to go around. With a shared desire to give back, grow the community, and do great work, the Set of X team is building an elite group of engineers with a strong sense of shared responsibility and ownership.
Because who you work with matters. ________________________________________________________________________   The candidate will participate in a new long-term effort to consolidate a diverse set of systems into a new cohesive solution that improves system manageability and security, while providing enhanced capability with a strong focus on improved user experience.
The candidate will be a part of the early stages of this high visibility effort and help build a sound foundation to ensure the project’s continued success.
Responsibilities :
- Provide support for implementation, troubleshooting and maintenance of IT        systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX, Windows, and / or Linux operating systems and installs / loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Required Skills : Windows, Linux, and / or Unix experience Salt Ansible VMWare Administration Experience / Education : Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree. 5+ years of System Administration experience (level will depend on total years of experience) Clearance :
TS / SCI clearance with polygraph is required.   Total Compensation Package  We offer a comprehensive compensation package designed to support your well-being and professional growth.Our competitive base salary is complemented by an extensive benefits program, including :
Health, Dental, and Vision Insurance : Comprehensive coverage to keep you and your family healthy.Life and Disability Insurance :
Peace of mind with financial protection for you and your loved ones.  401(k) Plan : No personal investment required to benefit from a generous employer contribution, allowing you to maximize your take-home pay.  Paid Time Off : Enjoy time away from work to recharge.  Technology Refresh : Upgrade your devices regularly, or opt for a year-end bonus if you don’t need new tech.  Training and Professional Development : A $5,250 annual budget for ongoing education, certifications, and professional memberships.  Or use this annual benefit to repay a student loan tax-free.  For a full overview of our benefits, please visit our  benefits  tab.  Additional Perks and Benefits  Stock Plan : Become an equity owner with a yearly stock grant—let's build the future together.  Flex Leave and Exchange Plan : Take up to 8 weeks off for a strong work-life balance or sell back unused time for double the value!  Virtual Office Compensation : Monthly reimbursement for cell phone and internet services.  Fringe Benefit Mall : Choose from perks like Uber rides, a beer of the month club, Amazon Prime, and Hello Fresh—whatever suits you best!  Profit-Sharing Cash Bonus : Share in the company’s success with an end-of-year cash bonus.  Referral Bonus : Help us grow by bringing in top talent and earn a bonus for each successful referral.  Powered by JazzHR